Privacy Policy

Last Updated: 14 July 2026

Privacy Policy

Welcome to Emma Draws Stuff (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.emmadrawsstuff.co.uk, purchase artwork, subscribe to our newsletter or contact us.

Who We Are

Emma Draws Stuff is an online business based in the United Kingdom, selling original artwork and fine art prints.

Website: www.emmadrawsstuff.co.uk

Email: emmadrawsstuff@outlook.co.uk

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the email address above.

Information We Collect

We may collect the following personal information:

Information you provide

  • Name

  • Email address

  • Billing and shipping address

  • Telephone number (if provided)

  • Details submitted through our contact form

  • Information provided when subscribing to our newsletter

  • Order details relating to purchases made through our website

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed

  • Time spent on our website

  • Website usage statistics through Google Analytics

  • Cookie identifiers

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Deliver artwork and prints

  • Respond to enquiries

  • Provide customer support

  • Send newsletters and marketing emails where you have chosen to receive them

  • Improve our website and customer experience

  • Monitor website performance and visitor behaviour using analytics

  • Meet our legal and accounting obligations

  • Detect and prevent fraud

Legal Basis for Processing

Under UK GDPR, we process your personal information on one or more of the following legal bases:

  • Performance of a contract (to process and deliver your order)

  • Your consent (for newsletters and non-essential cookies)

  • Legal obligation (for tax and accounting records)

  • Legitimate interests (to improve our website, provide customer support and protect our business)

Newsletter and Marketing

If you subscribe to our newsletter, we will use your email address to send updates, promotions, new artwork releases and other news about Emma Draws Stuff.

You can unsubscribe at any time by clicking the unsubscribe link included in every email or by contacting us directly.

We will never sell your email address to third parties.

Payments

Payments made through our website are securely processed by trusted third-party payment providers, including:

  • Stripe

  • PayPal

  • Klarna

We do not store your full payment card details on our servers. Payment information is processed securely by the relevant payment provider in accordance with their own privacy policies.

Cookies and Analytics

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

We use Google Analytics to collect anonymous information about website usage, including:

  • Pages visited

  • Time spent on pages

  • Device and browser information

  • General geographic location

Google Analytics cookies are only used where you have given your consent through our cookie banner.

You can also manage or disable cookies through your browser settings.

Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted third parties, including:

  • Payment providers (Stripe, PayPal and Klarna)

  • Website hosting providers

  • Email marketing providers

  • Delivery and courier companies

  • Google Analytics

  • Professional advisers where required by law

These organisations only receive the information necessary to provide their services.

How Long We Keep Your Information

We retain personal information only for as long as necessary.

Typically:

  • Customer order information is retained for up to six years to comply with UK tax and accounting requirements.

  • Contact form enquiries are retained only as long as needed to respond to your enquiry.

  • Newsletter subscription information is retained until you unsubscribe.

Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Although we work hard to protect your information, no method of transmitting information over the internet is completely secure.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where applicable

  • Restrict or object to certain processing

  • Withdraw your consent at any time where processing is based on consent

  • Request a copy of your personal data

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact us at any time to exercise these rights.

Third-Party Websites

Our website may contain links to other websites or social media platforms.

We are not responsible for the privacy practices of those third-party websites and encourage you to read their privacy policies.

Children’s Privacy

Our website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with a revised “Last Updated” date.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

Emma Draws Stuff

Website: www.emmadrawsstuff.co.uk

Email: emmadrawsstuff@outlook.com